Refunds & Cancellation

A monthly subscription can be cancelled at any time, effective immediately. You keep access until the end of the period already paid for; it will not renew afterwards.

The current month is not refunded.

A yearly subscription is subject to a statutory 14-day cooling-off period after purchase: within that period you may cancel without giving a reason and receive a full refund.

After the 14-day period the yearly amount is non-refundable; your subscription continues until the end of the paid period and will not auto-renew if you have cancelled.

You can cancel through our payment provider's customer portal (reachable from your account settings) or by emailing rutgerw.bruins@gmail.com.

Send a refund request that qualifies under this policy to rutgerw.bruins@gmail.com. Approved refunds are returned via the original payment method.

This policy does not affect your mandatory consumer rights under Dutch and EU law.